This privacy policy explains how Clean Sweep Pros handles personal data when you use the website, submit an inquiry, or request cleaning services. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may have rights to know what data we hold, ask for corrections, request deletion, object to certain processing, or ask for a copy of your data in a usable format. These rights are not absolute, and some requests may be declined or limited where the law allows it.
To protect your information, we may ask for enough details to confirm your identity and understand your request. We use the information you provide only to process the request, respond to it, and keep a record of the outcome where needed for compliance.
We keep personal data only for as long as needed to respond to inquiries, manage service arrangements, maintain business records, meet legal obligations, or resolve disputes. When data is no longer needed for those purposes, it is deleted or anonymized where appropriate.
When we make material changes, we will update the policy text and use a reasonable method to draw attention to the revised version. The updated policy applies from its effective date unless a different notice is stated.
We may collect your name, email address, phone number if you provide it, your inquiry message, property and service scope details, and access or schedule preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.
We receive personal data when you submit a contact form, send an email, call us, or share details during a site assessment. Technical information is collected through the website and related delivery systems to support security and basic operation.
The website uses essential cookies for core site functions and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies.
We use only cookies or similar tools that are necessary for site operation and for remembering privacy preferences. You can manage cookie settings through your browser, and where available through the site controls, but disabling essential cookies may affect basic functionality.
We use personal data to respond to contact requests, prepare and manage cleaning arrangements, confirm access and scheduling details, operate and secure the website, and maintain records needed for business administration or legal compliance.
We may share personal data with service providers that support website operation, technical delivery, security, or communication handling. Any such recipient is expected to use the data only for the assigned function and under appropriate confidentiality obligations.
We may disclose personal data to public authorities, regulators, or other parties when required by law, to respond to lawful requests, or to protect our rights, users, or systems. We do not share data for unrelated purposes.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the context, such as responding to inquiries, managing service arrangements, meeting legal obligations, and protecting the security of our systems. The exact basis depends on the type of data and the purpose for which it is used.
Where available, you may request access, correction, deletion, restriction, objection, or portability of your personal data. You may also withdraw consent where processing relies on consent. Some requests may be limited by legal duties, security needs, or the need to keep records connected to a service request or completed work.
